Moving over
Coming from another app? We'll walk you through it.
Your crypto isn't gone just because an app changed its plans. Moving takes a few steps, and you can test everything with a tiny amount first.
Moving over? New accounts get 0% trading fees for 30 days. Use code SWITCH in the app.
Where are you coming from?
Pick your app for a guide written for it.
Names belong to their owners. Rumos isn't affiliated with these companies.
The guide
Two ways to move. Pick what suits you.
No addresses or networks Go through your bank Sell to euros in your old app, send them to your bank, then add them to Rumos by SEPA or wire transfer. 
Route 1: send your crypto across
You copy an address from Rumos and paste it into your old app's withdraw screen. That's the whole idea.
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In Rumos, get your deposit address
Open the coin you want to receive, tap Deposit, then copy the address and note its network.
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In your old app, find Withdraw
Go to your assets, open the same coin and pick Withdraw or Send. Choose sending to an outside wallet.
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Paste the address and match the network
Paste your Rumos address, then choose the same network you noted. Apps sometimes pick one for you, so check it.
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Send a small test, then the rest
Send a tiny amount first. When it shows up in Rumos, send the rest. Your old app and the network may charge a fee.
Illustrative screens. Your old app will look a little different.
The network is the one thing to get right
A wrong network or address can mean lost funds, and crypto transfers can't be reversed. That's why the test send comes first.
Route 2: go through your bank
It takes a little longer, and there are no addresses to get right. Selling can have tax consequences, so check your local rules.
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Sell to euros and withdraw
In your old app, sell what you want to move, then withdraw the euros to your bank account.
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Download Rumos and verify
Get the app and do the short ID check. The app guides you through it.
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Add money by bank transfer
In Rumos, choose Deposit, then send the money from your bank by SEPA or wire using the details shown.
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Buy again, at your own pace
Pick your coins and start with an amount you're comfortable with. Your first 30 days have 0% trading fees.
Why people land here
Built for your first careful move.
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Held by a named custodian
Your crypto is kept with BitGo, our regulated custody partner, in segregated accounts. You can look BitGo up.
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Lessons right in the app
Short lessons in plain English and a quick quiz, whenever you want them.
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Start as small as you like
You can buy part of a coin, so you never need to go big to get going.
Common questions
Is my crypto gone if my app is leaving the EU?
An app changing its plans doesn't mean your crypto is gone. Start with your provider's own instructions and get your funds out on their timeline. Some providers have deadlines, so don't leave it too long.
How do I check if an app is authorised in the EU?
ESMA, the EU's markets regulator, publishes a public register of authorised crypto providers. Plenty of authorised platforms still operate in the EU, and you can check any of them there.
Which route should I choose?
If you know your way around addresses and networks, sending crypto across lets you keep your coins. If that sounds daunting, going through your bank is simpler, though selling can have tax consequences.
What does moving cost?
Your old app and the blockchain network may charge a withdrawal or network fee, and your old app shows it before you confirm. Check the current fees in Rumos before you start.
You have other options too, including licensed exchanges, so choose what fits you.
Get started
Take it one step at a time.
Download Rumos, verify once, and test with a tiny amount when you're ready. Your first 30 days have 0% trading fees.
Crypto prices can go down as well as up. Only use money you can afford to lose.
